We accept Mastercard, Visa, American Express, and Discover for US customers. Now, credit cards and wire transfers are not free for the store. I'm charged a fee when you buy something, and there is no up charge for that. Its part of my cost of doing business. I might offer a discount if you pay by cash.

Here is the bad part on credit cards and wire transfers - if you return an instrument under the 48 hour approval policy - no problem there - and I issue a credit to your card or refund the transfer by check, I'm still charged the transaction fee. Well, I cannot afford to pay fees on an sale that didn't happen, so I am reluctantly having to charge a restocking fee of 10% for all returns under the approval period policy. I'm not allowed to single out the credit card purchases, so this applies to all transactions, cash or credit. However, this restocking fee may be reduced or eliminated on any transaction at my discretion. If you used a credit card, that means your payment will be refunded minus the shipping charges and the restocking fee. Wire transfers will be charged shipping costs and a flat $35 restocking fee, as that is what my bank charges me to receive them.

Payments should be sent to:

We don't make money on shipping - I just try not to lose any. I charge whatever the carrier charges me, plus a little for boxes and packing materials. We ship by UPS, FedEx, and U.S. Post Office. All instruments are insured for the full purchase price. Your order is usually shipped within one business day from the time we receive payment. As part of our service, we email the tracking number to you when your order goes out to let you know it's on the way.

The best way I've found to solve this problem is to allow you an unconditional 48 hour trial period after receipt. If you are not satisfied with your purchase - for any reason - you can return it for a full refund of the purchase price, less any shipping or restocking fees (please see above.) Please call or email within 48 hours of receiving the shipment to arrange it's return. I'll make a full refund (excluding shipping charges and, if applicable, restocking fees) after my receipt of the instrument in the same condition as shipped. Please note that all in-person and online auction sales are final. Use of the instrument in a commercial setting such as recording or stage performance immediately voids the return privilege.